Inside Sales Representative ( German Speaker)

If you are German speaker,  commercially minded,  with strong sales and interpersonal skills  and affinity with IT we have the perfect place for your in our Internal Sales team. 

As Inside Sales Representative you will sell products and services to new and existing customers in an assigned 'market' to achieve or exceed the agreed business quota objectives.  You will work with customers primarily through phone and remote interactions on a sales and technical perspective.

Primarily Roles & Responsibilities

• Generates leads and opportunities through various sourcing activities including: Cold calling, follow up calls, searching customer databases, internal and external referrals, and networking.  Identifies and qualifies opportunities and proactively promotes Black Box within assigned market.
• Responsible for building, maintaining and expanding relationships with existing and potential customers to foster loyalty and maximize sales by providing optimum service and maintaining an effective Customer Relationship Management System (CRM).
• Works closely with other team members and departments for support in responding to customer needs and to facilitate a smooth transition throughout the internal sales and implementation processes.
• Supports and works closely with Account Managers and Sales Engineers within a business group both for key accounts, run rate business and business via channel partners and resellers
• Utilizes Black Box full portfolio of products and services to satisfy customers’ business needs.
• Creates and qualifies new sales opportunities through lead follow up, cold calling, email campaigns
• Develops accounts by analyzing customer’s buying history, proposing products and solutions applicable, explaining value add and technical features.
• Maintains and continuously updates personal knowledge by studying new product description, using internal e-learning platform and trainings.
• Maintains awareness of gross profit, margin and related financial objectives to ensure achievement of assigned quota and company objectives.
• Maintains a high volume of customer touches and meets or exceeds call time expectations.
• Creates quotes and proposals and May work with internal pricing systems and/or solutions engineers to develop competitive offerings.
• Provide the right technical solution following customers requests and able to help the external Account Manager on establishing the right kitlist linked on AV & KVM projects

Skills, Knowledge, Abilities

• Fluency in German and English both orally and in writing is a must.
• Excellent communications, presentation, and interpersonal skills in both oral and written forms
• Ability to help the customer on finding the right technical/commercial solution and products for generic projects and demands

• Knowledge of KVM, Pro AV, data communications products and services (preferred)
• Ability to identify and analyze customers’ business needs
• Ability to effectively learn and utilize required software and system applications
• Ambition, and a strong desire for professional development

Education/Experience Requirements

• 1-3 years related experience in sales
• Some business to business sales experience preferred
• High School Diploma, vocational training, Bachelor or equivalent designation
• Proven inside sales experience
• Experience calling customers, developing prospects and closing deals over the phone