Skills, Knowledge, Abilities
- Excellent telephone manner, communication and negotiation skills.
- Fluency in English and German is a must, both orally and in writing, any other language would be of an advantage.
- Customer services (internal and external) skills.
- Must be PC Literate – MS Word, Excel, Outlook, databases, (pref) Microsoft Dynamics AX
- Systematic, methodical approach with good organisational skills
- Tenacious and proactive approach to work
- Diligent and detail focused
- Ability to work to deadlines
- You finished your relevant education and have at least three (3) years of work experience.
- You have solid experience in an administrative role (essential)
- You have solid experience in a customer focused telephone role (desirable)
- You are proactive, take initiative and are a self-starter